Our promise

We provide charter buses according to customer orders both in Finland and abroad. Other transports requiring a public transport license are handled on the basis of contracts.

Our values

At Saaga Travel we value:

  • Customers
  • Our staff
  • Quality
  • Innovation
  • Efficient and productive operation
  • Environmental questions

Our staff:

  • Our staff is professional, customer service and safety are the main factors guiding our operations.
  • We train our staff as required by regulations.

Our fleet:

  • In transport services, we use coaches and cars that are best suited for different purposes.
  • When needed, drivers will assist disabled passengers and other passengers in getting on and off the bus.

Customer satisfaction and feedback

  • Customer satisfaction is the foundation of our operations.
  • We monitor customer feedback and use it to improve our service.
  • Feedback on our activities can be emailed to [email protected]
    (if it is not possible to provide email feedback, we have telephone numbers and other contact information on our website for feedback).
  • Feedback is promptly addressed and responded promptly.
  • We will compensate the customer for any direct inconvenience caused by faulty or defective operations. Compensation is always agreed on a case-by-case basis.